Hank Clinch
Vice President, Product Operations
Highlights
Over 5 years of experience in Energy Finance, Sales and Operations
Assists residents in finding electricity plans that best suit their needs
Simplifies electricity shopping to enhance customer experience
Experience
With extensive experience in the energy sector, he leverages his expertise to optimize product offerings and ensure the best possible customer experience. When he is not managing product operations with Gatby, you can find him on a golf course or enjoying live music.
EXPERTISE
- Customer Experience Optimization
- Operations & Growth Strategy
- Client Support
EDUCATION
University of Houston
Hank's latest articles
Blog posts
Sign-Up for Electricity in Texas With No SSN
How to sign-up for electricity in Texas without a Social Security Number. Explore options and steps for a smooth transition in a deregulated city.
Mar 4, 2026
Making the Smart Move: Switching vs. Transferring Your Electricity Plan in Texas
Explore whether to switch or transfer your Texas electricity plan.
Mar 4, 2026
How to Choose Your Electricity Service Start Date in Texas (Without Paying Extra Fees)
Learn how to pick the right electricity start date, avoid early termination fees, and understand the difference between switching providers and moving.
Mar 4, 2026
Demystifying Electricity Bills: Understanding and Managing Charges to Save Money
Understanding the different charges
Mar 4, 2026
Who to Contact in the Event of a Power Outage in Texas
Power outages suck. Not knowing who to call sucks even more. Gatby can help
Mar 4, 2026
Keeping the Lights On: Understanding Electric Service Reliability in a Competitive Texas Market
No, electricity providers aren't responsible for outages. Utilities are.
Mar 4, 2026
Electricity Company Slamming and How to Prevent it in Texas
Learn how to protect yourself from electricity slamming in Texas
Mar 4, 2026
Navigating a Switch Hold on Your Electricity Account
How to remove a switch hold on your electric account and switch providers.
Mar 4, 2026
Essential Guide to Choosing a Reliable Energy Provider: Navigating Red Flags, Fees, and Customer Service
Uncover key tips for selecting a reliable electricity provider.
Mar 4, 2026
Unlocking the Power of Choice: Apartment Electricity Enrollment in Texas
Texas electricity plans for apartment renters - a detailed guide
Mar 4, 2026
The Current State of the Electricity Market in Texas: Heat Waves, Rising Delivery Charges, and Rate Trends
Explore the dynamic complexities of the Texas electricity market.
Mar 4, 2026